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Co-managed IT: The essential things you need to know

Having your own internal IT staff to manage your tech infrastructure is good. But did you know that it’s not always the best IT management and maintenance setup for your business? If you’d like to get the most out of your IT investment, then you may want to look into co-managed IT.

Whether you are not familiar with co-managed IT or you’re already thinking about making the switch to this setup, this article is for you. In this blog, we will discuss the essential things to know about co-managed IT, such as what it is, how it works, and the benefits that it can provide, so you know you get a better grasp of whether this arrangement suits your business.

What is co-managed IT?

In a nutshell, co-managed IT is when you have both an in-house IT team and an external IT support company, such as a managed IT services provider (MSP), working together to manage your technology infrastructure. This arrangement allows you to get the best of both worlds: the peace of mind that comes with having your own in-house IT team, and the expertise and resources that come with partnering with an external IT company. 

How does co-managed IT work?

In a co-managed IT setup, your in-house IT team is responsible for managing day-to-day tasks such as user support, desktop support, and maintenance. Meanwhile, your external IT company is responsible for more strategic tasks such as network design and management, security, and data backup and recovery. 

The two teams work together to make sure that your technology infrastructure runs securely and efficiently round the clock. For example, if your partner MSP identifies a security vulnerability, they will work with your in-house IT team to patch it. Or if your in-house IT team needs help troubleshooting an issue, they can reach out to the experts at your external IT company. 

If you particularly need an outsourced team who can provide on-site support, then partnering with a local managed IT service provider in Orange County is a good idea.

Benefits of co-managed IT

There are many benefits that come with co-managed IT, such as:

  • Improved efficiency – Having two teams working together can help to improve the efficiency of your IT operation and help to avoid potential downtime.
  • Increased expertise – Signing up with an MSP enables you to tap into the knowledge and resources of an external IT company, allowing you to have access to a wider range of experts with more varied expertise. At Ubisec Systems, for instance, you get to work with some of the best managed IT services specialists in Orange County. This way, you can be confident that any problems that do arise will be quickly and effectively resolved.
  • Flexibility – Co-managed IT is a flexible solution that can be configured to fit your business’s changing needs. If you experience an increase in demand for your products or services during holidays, for instance, you can quickly scale up your IT infrastructure with the help of your external IT company. Or if you need to downsize your operation, you can do so without getting rid of your in-house IT team.

Is co-managed IT the right fit for your business?

There are many factors to consider in making the switch to co-managed IT. Some things to consider are the size of your business, your budget, and your IT needs. However, if you’re looking for a flexible and efficient way to manage your technology infrastructure, then co-managed IT may be the perfect solution for you.

No matter the decision you make, it’s important to sit down with your in-house IT team and external IT company to discuss the advantages and disadvantages of co-managed IT to your specific situation. This allows you to see different perspectives and make the best decision.

If you’re interested in implementing a co-managed IT setup, look no further than Ubisec Systems — your trusted managed IT services provider in Orange County.

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